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How to Start a Career in IT and Career Path [2025]
Zuzanna Bocian
10 min read
Feb 20, 2025
Ready to redefine your customer experience?
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Zuzanna Bocian
10 min read
Feb 20, 2025
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Since interconnected systems power everything from social media to global businesses, have you ever wondered who implements and manages these intricate digital systems...
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Ever find yourself staring at a blank screen, trying to write the perfect email? How can you sound professional without being too stiff? Or are you worried your emails...
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Are you struggling to land your dream job in customer service? Do you find it challenging to communicate your skills and experience in a way that appeals to hiring...
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Are you struggling to find the ideal customers for your business? Are you wondering why your marketing efforts aren’t paying off? The answer might lie in how well...
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Traditional call centers are undergoing a significant shift with AI advancements. The emergence of different AI-powered technologies, especially conversational AI,...
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Creating a compelling positioning statement is vital for illuminating your brand’s unique identity amidst the competition.
In this article, I’ll delve into...
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14 min read|Jan 28|Zuzanna Bocian
Customers are the lifeblood of every business, so you must keep them happy and satisfied. However, an issue — a delayed delivery or miscommunication — can damage the...
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16 min read|Jan 23|Zuzanna Bocian
Have you ever felt frustrated waiting on hold or bouncing between departments just to resolve a simple issue? You’re not alone. 72% of customers want immediate...
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